Back in Experience Design 101, my class was taught a quote:
“Tell me and I forget. Teach me and I remember. Involve me and I learn.”
– Benjamin Franklin****You may have heard an almost identical quote from Confucius that substitutes learn for understand.
“Tell me and I will forget. Show me and I may remember. Involve me and I will understand.”
– Confucius
Immediately after, we were taken outside and told to form a circle. Once in place, we preceded to throw a ball around only after saying one of our classmates’ names. Now normally, I am terrible at remembering names, though I will remember faces until the end of time. However, since I was actively involved in the process, the names actually stuck with me, as did the quote.
From that point onward, we were constantly reminded to design experiences to activate as many senses as possible. After some time, it was plain to see that it worked. I could recall facts from projects I worked on in Experience Design classes easier than I could after any lecture.
Since the majority of the Experience Design events were designed around an educational purpose, it was easy to apply a hands-on learning approach. However, many things, such as my graphic design work, existed primarily in a no-touch zone. How was it possible to get the same results in these cases?
It took me some time, but I realized that it wasn’t the tactile aspect that I should be focusing on, but rather the effect of these types of experiences. People walked away from an event with a connection.
Connections are all about feeling like you can relate to someone and vice versa. For graphic designers, this means you have to know your audience from not only on a demographic standpoint, but also from a psychographic one. You have to truly dig into the heart of what your audience. You have to know about their goals and aspirations. You need to know what drives them and what they care about. Also, you should know what type of design gets their attention.
After you feel like you have a clearer understanding, I would recommend you make a creative/design brief. Basically, these allow you to spell out any pertinent information that you can use as reference throughout the course of your project.
While there are many different types of briefs that ask a wide range of questions, I prefer a brief that I discovered during my class, Art in Print Communication. Not only does it focus on your audience, but it also takes little time to complete. I have included it below and hope it will help with an creative endeavors you may embark upon.
- Why are we advertising?
- Whom are we targeting?
- What do they currently think?
- What would we like them to think?
- What is the single most persuasive idea we can convey?
- Why should they believe it?
- Are there any creative guidelines?